FAQ

How long does shipping take?

Every item in this store is made to order just for you. Please allow 2 to 5 business days for production, followed by standard shipping time based on your location. You will receive tracking information by email as soon as your order ships.

 

What is your return policy?

Because each item is custom printed for your order, we are not able to accept returns for a change of mind. If your item arrives damaged, defective, or is not what you ordered, contact us within 30 days of delivery and we will make it right with a replacement or refund.

 

Do you ship internationally?

We currently ship within the United States. If you are outside the US and would like to order, please reach out and we will do our best to help.

 

Is this store bilingual?

Yes. Bilingual support for Spanish speaking families is core to our mission. Spanish language product listings and pages are being added on an ongoing basis.

 

What sizes are available?

Sizing varies by product. Check the size chart on each product page before ordering, since fit can vary between styles.

 

Where does the money from my purchase go?

Every purchase supports a family run small business and helps fund IEP Compass, a free app for parents navigating special education.

 

What is IEP Compass?

IEP Compass is a free app that helps parents of children with IEPs and 504 plans understand documents, prepare for meetings, and advocate with confidence. Learn more at iep-compass.com.

 

Why do you use the gold and rainbow infinity symbol instead of the puzzle piece?

The puzzle piece is an outdated symbol many autistic and neurodivergent people have asked brands to move away from. We use the gold and rainbow infinity symbol, which represents pride, acceptance, and the full range of neurodivergent experience.